In life, there are two sides to everything; political opinions, lawsuits, or even simple disagreements as to who is the better basketball player – Michael Jordan or Lebron James. Property insurance claims are no different: on one side, there’s the insurance company, who writes a check to pay for damage to property covered by one […]
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Mistake #5: 5 Common Mistakes made by Policyholder after a Loss
If you missed it, look back at mistake #4.
Mistake #5. It’s understandable that, initially, a property owner is going to be “back on their heels” and a little disorganized after a major loss. A major fire or tornado is not something […]
Mistake #4: 5 Common Mistakes made by Policyholders after a Loss
If you missed it, look back at mistake #3.
Mistake #4. One of the biggest errors I see policyholders make is that they never document the conversations they have with the adjuster. There is nothing wrong with meeting with the adjuster or talking […]
Mistake #3: 5 Common Mistakes made by Policyholders after a Loss
If you missed it, look back at mistake #2.
Mistake #3. The formidable task of listing all of the personal property lost in a fire or tornado takes a lot of time and focus to do it right. My observation over the […]
Mistake #2: 5 Common Mistakes made by Policyholders after a Loss
If you missed it, look back at mistake #1.
Mistake #2. It’s the insurer’s responsibility to put together an estimate that reflects what it will cost to repair or rebuild your home. Let them give you their estimate before you show them any bids you […]
5 Common Mistakes made by Policyholders after a Loss
After a fire or tornado has damaged your home there seems like an endless list of things that need your time and attention. The sheer number of items that need to be addressed (along with the unfamiliarity of a large insurance claim) often lead the insured to […]
The Psychology of a Claim (Part I)
After a major loss, most people experience many of the same emotions they would expect were it a death in the family instead. They feel a sense of disbelief, denial, fear, anger, resignation and depression. Yet in all their emotions, they never count on one thing that frequently happens; […]
What Happens Next? Why the Delays? Part I
Scripture admonishes us in the book of Matthew “to not worry about tomorrow, for tomorrow will worry for itself. Each day has enough trouble of its own” (NIV). But try as we might to not concern ourselves with tomorrow (or next week, or next month etc…) we […]
Questions for Initial Phone Call with Adjuster
Have you lost your home to a fire? Or, a tornado? Both are tragic events that can leave any homeowner reeling and wondering what to do. After calling in your loss to the claims department of your insurance company you can normally expect to hear from the adjuster assigned […]